Terms and Conditions

These terms apply to all garments, shoes, bags and other items you give to Pressto for care, whether at one of our stores or through our free pickup and drop service. The same terms are printed on every Pressto bill.

Our care

• Press2 Dry-cleaning and Laundry Pvt Ltd (Pressto) exercises the utmost care in treating items (including garments, shoes, bags and other articles) entrusted with us.
• We adhere to elevated global industry standards with regards to technology, solvents, systems and processes.

Limits of liability

• The Company shall not be held liable for any damage arising from inherent material weaknesses, latent defects, or pre-existing conditions in fabrics, leather, or composite materials that are not reasonably detectable prior to processing.
• We cannot guarantee against loss or change of colour, colour bleeding, shrinkage or damage to weak and tender fabrics, leather and combinations thereof.
• Any liability of Pressto for any item shall be limited to 6 times the service price or the value of the item, whichever is less, with respect to the original invoice of the item.

Inspection and reporting issues

• While we strive to identify all discrepancies during intake, any additional issues discovered will be communicated within 24 hours.
• Please check the items at the time of delivery. Pressto will not take responsibility for issues reported after 24 hours of delivery.

Collection and storage

• The garments/items shall be collected within 30 days from the delivery date. After the expiry of 30 days the goods will be stored at the owner's risk, subject to reasonable care by us.
• After the expiry of the period of 30 days, a safekeeping fee of Rs. 5 per day per item will be charged. We reserve the right to dispose of such items at our discretion to recover the charges due.

Billing and discounts

• Kindly hand over all discount material and your GST number at the counter at the moment of billing of your items. We do not entertain any discount while delivering any item which is already billed.

Suggestions and complaints

We will appreciate your suggestions, complaints or comments at info@presstoindia.com or call us at 1800 229 199 / 91671 88355.

Registered office